eCommerce Sales Executive | PC Dreams Group

Job Description

You shall carry out duties assigned to you related to the position. Such duties include assisting Sales Operation Manager in:
Prepare products for sales, including photo taking/editing and specification management.
Check for warranty status & selling price.
Post products for sale on various platforms, including Qoo10, Lazada, Amazon & company eCommerce portal.
Work closely with the operation manager and designer for promotions and publication on eCommerce platforms and social media.
Manage pre- and post-sale enquiries via email, phone calls, WhatsApp and social media platforms timely & friendly, for products and trade-in.
Prepare sale invoices on the business system.
Manage sales receivable by checking eCommerce platforms settlement and payment gateway settlement
Check stock availability daily and remove products from eCommerce platforms if sold
Arrange product delivery after sale
Work closely with the team to provide excellent customer trade-in and sales experience from Offline-to-Online and Online-to-offline (O2O) platforms
Prepare Weekly Sales/Trade-in enquiry and performance reports
Other ad-hoc duties as assigned by Management

Requirements

Passionate & concern about the environment (ESG)
This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
Min. Diploma in business administration, retail/eCommerce.
A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
Passion in IT devices and Gadgets
Familiar & Experience with working on eCommerce platforms such as Shopee, Qoo10, Lazada.
Familiar with online platforms & social media such as facebook, instagram, tiktok, website. Knowledge of SEO & Google ads will be a bonus. (Training provided)
Experience working with wordpress will be a bonus.
Fluent in English, excellent written English
Minimum 1-3 years of relevant experience, preferably in IT retail business.
5-day work week.