eCommerce Sales Executive

Job Description

You shall carry out duties assigned to you related to the position. Such duties include assisting Sales Operation Manager in:

  • Prepare products for sales, including photo taking/editing and specification management.
  • Check for warranty status & selling price.
  • Post products for sale on various platforms, including Qoo10, Lazada, Amazon & company eCommerce portal.
  • Work closely with the operation manager and designer for promotions and publication on eCommerce platforms and social media.
  • Manage pre- and post-sale enquiries via email, phone calls, WhatsApp and social media platforms timely & friendly, for products and trade-in.
  • Prepare sale invoices on the business system.
  • Manage sales receivable by checking eCommerce platforms settlement and payment gateway settlement
  • Check stock availability daily and remove products from eCommerce platforms if sold
  • Arrange product delivery after sale
  • Work closely with the team to provide excellent customer trade-in and sales experience from Offline-to-Online and Online-to-offline (O2O) platforms
  • Prepare Weekly Sales/Trade-in enquiry and performance reports
  • Other ad-hoc duties as assigned by Management

Requirements

  • Passion in IT devices and Gadgets
  • Familiar & Experience with working on eCommerce platforms such as shopee, Qoo10, Lazada.
  • Familiar with online platforms & social media such as facebook, instagram, tiktok, website. Knowledge of SEO & Google ads will be a bonus. (Training provided)
  • Experience working with wordpress will be a bonus.
  • Great interpersonal and communication skills, attention to detail, self-motivated, creative problem-solving skills.
  • Preferably Chinese & English speaking
  • Fluent in English, excellent written English.
  • Singaporeans/PR/Malaysians is preferred