Technical Specialist

Job Description  

  • Technical capabilities development
  • To meet repair targets and KPI according to SLA agreements
  • Handle 1st level of emergency cases and complaints 
  • Adhere to company’ customer centric culture
  • Laptop/Tablet/Smartphone parts dismantling/assembling/replacement basic skills.
  • Possess troubleshooting software skills with Microsoft Windows, Apple Mac OS or Android. Those with knowledge and experience on Microsoft Windows, Apple Mac OS and Android will be preferred.
  • Senior position requires to coach new technical staff or intern

Requirements

  • Minimum GCE “N”/“O” level (NITEC, Diploma holders are welcome)
  • Preferably Chinese & English speaking
  • Customer-oriented & Approachable
  • Passionate about new technology, innovative & self-motivated
  • Singaporeans/PR/Malaysians is preferred