Customers are our first priority. To serve them best we have a Fair and Transparent policy at the core of our business. All of our deals, offers, discounts, product and service cost are economical and give the customers most value for their money. We don’t charge anything under the hood. Our services will be transparent from day one. We have developed a culture of open communication to support our Fair Charging Policy.
- Our price is fair, reasonable and will always be. Forever!
- We will never charge to diagnosis your devices. Of course without any spare parts usage.
- We don’t upsell to our customers. Ever.
- We don’t keep our available options and prices under the hood. We share all the information. Time and again. So that you and us stay on the same page. Always!
- You give us money. We repair and deliver your devices. No hidden cost. No additional payment.
- We just don’t provide services. We inform our customers. We educate them. We help them to take better decisions.
- We are good listeners. It helps us to understand your issues and offer services that you need. You will never find us overwhelming you with information that you don’t need.
- We hate jargons and don’t use them. We always talk in plain, simple languages, just to make you more comfortable.
- Your need is our business. We are here to serve and resolve your need with all our expertise and experience.
- We train our staff well so that you get the best of service. Now. Then. Forever.
- We are happy when our customers are happy.
- We are ISO 27001 and ISO 9001 Certified. We always take care of data, service quality to ensure our customers always get the best of services.
PC Dreams Group Management